EarthUp is committed to providing you with the best possible customer service experience

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What type of information do we collect?

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We may collect certain personal information from you, including your name, address, phone number, email address, and payment information. We may also collect non-personal information, such as your IP address and the browser you are using. This is done to ensure that we can provide you with the best possible experience while using our website. We will never sell or rent your personal information to any third parties, and will only use it for the purposes of providing you with the best possible service. We respect your privacy and pledge to protect it.

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How do we collect information?

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We collect personal information from our customers when they make a purchase, sign up for our newsletter, or fill out a contact form on our website. The information we collect may include your name, address, phone number, and email address. This information is used to process your order or to provide you with relevant information about EarthUp Garden and Home Maintenance. We do not sell or share your personal information with any third parties, except as required by law.

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Why do we collect such personal information?

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We collect such Personal Information for the following purposes:

1. To provide and operate our Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose our site visitors' personal information?

We take the security of your personal information seriously, and have implemented appropriate safeguards to protect your information from unauthorized access, use, or disclosure. If you have any questions or concerns about our privacy policy, please do not hesitate to contact us.

 

How do we communicate with site visitors?

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We communicate with site visitors through email and phone calls, and we only collect personal information that our visitors provide when they contact us. We ensure that all personal information given to us is used solely for the purposes of carrying out requested services or providing customers with information about our services. We do not share our customers' information with third parties without their consent, unless required by law. We take the appropriate steps to safeguard against unauthorized access or disclosure of information.

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How site visitors can withdraw their consent?

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We respect your right to control your personal information. You can withdraw your consent for us to use your information at any time by contacting us and requesting that we delete your information from our records. We will promptly comply with your request and ensure that your personal information is removed from our system. We are committed to maintaining the highest standards of privacy and confidentiality, and are dedicated to protecting your information at all times.

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Privacy policy updates

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We take your privacy very seriously and are committed to protecting your personal information. We reserve the right to modify this privacy policy at any time, so please review it frequently. Our updated Privacy Policy will describe in detail how we collect, use, and safeguard your data in accordance with the latest data protection regulations. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.

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Questions about your contact information

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If you have any questions or concerns about your contact information or our privacy policy, please do not hesitate to contact us. We are committed to providing you with the best service possible while protecting your privacy. Thank you for choosing EarthUp Garden and Home Maintenance for your landscape gardening needs!

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